New global research from IDG and Adobe has found that although financial services companies are prioritizing spending on digital documents, electronic signatures, and automating workflows, progress remains unpredictable. Where are financial services companies making progress? What are the main obstacles in their digital journey towards automation, increased efficiency, and lower costs?
This important infographic breaks down executive perspective, customer perspective, and the effect of the pandemic on both. The good news? Digital documents and digital workflows are overwhelmingly seen by financial services respondents as essential for customers, employees, and business partners.